PENGUKURAN EFISIENSI PADA PERUSAHAAN ASURANSI GO PUBLIC DI INDONESIA: PENDEKATAN DATA ENVELOPMENT ANALYSIS (DEA) Oleh: Faradilla 0901102010003 Dosen Pembimbing: DR. Muhammad Shabri Abdul Majid, SE, M.Ec ABSTRAK Penelitian ini fokus terhadap pengukuran efisiensi pada industri asuransi go public di Indonesia. Data Envelopment Analysis (DEA) digunakan untuk mengetahui kontribusi dari perubahan teknis dan efisiensi terhadap pertumbuhan produktifitas pada perusahaan asuransi go public di Indonesia dengan menerapkan orientasi output dalam Malmquist index selama periode 2009-2012. Variabel input dan variabel output yang digunakan untuk mengukur efisiensi relatif ini berturut-turut adalah komisi dan beban manjemen, serta premi bersih dan hasil investasi. Dalam teknik DEA, efisiensi diukur dengan indeks Malmquist. Ukuran efisiensi dalam Malmquist index terbagi kepada dua komponen: yaitu indeks perubahan efisiensi (efficiency change) dan perubahan teknis (technical change). Perubahan efisiensi selanjutnya terbagi lagi ke dalam pure efficiency dan scale efficiency. Hasil penelitian menunjukkan bahwa, rata-rata, TFP pada industri asuransi tersebut sama-sama dipengaruhi baik oleh perubahan efisiensi maupun perubahan teknis, di mana pada nilai perubahan efisiensi tersebut lebih cenderung dipengaruhi oleh pure efficiency daripada scale efficiency. Kata Kunci: Data Envelopment Analysis (DEA), Malmquist index, Efisiensi Asuransi. MEASURING EFFICIENCY OF GO PUBLIC INSURANCE COMPANIES IN INDONESIA: DATA ENVELOPMENT ANALYSIS (DEA) APPROACH by: Faradilla 0901102010003 Supervisor: DR. Muhammad Shabri Abdul Majid, SE, M.Ec ABSTRACT This study focuses on the efficiency of go public insurances industry in Indonesia. Data Envelopment Analysis (DEA) was used to explore the contributions of technical and efficiency change to the growth of productivity in the Indonesia insurance industries by applying the generalized output-oriented Malmquist index for the year 2009 to 2012. The output-input data consist of a panel data of 9 general insurance firms in Indonesia that were chosen as the sample of the study. This study utilized two inputs and two outputs, namely, commission and management expenses as well as premium and net investment income, respectively. In the DEA technique, efficiency is measured by the Malmquist index. The Malmquist efficiency measures are decomposed into two components: the efficiency change and technical change index. Efficiency change is again decomposed into pure efficiency and scale efficiency. It was found that, on average, the TFP of the go public insurance companies in Indonesia was mainly due to both efficiency and technical changes where the main source of the efficiency change was pure efficiency rather than scale efficiency. Keywords: Data Envelopment Analysis (DEA), Malmquist Index, Insurances Efficiency.