ABSTRAK Abstrak Karya Akhir diserahkan kepada Panitia Komisi Ujian untuk mendapatkan Gelar Magister Manajemen pada Program Pascasarjana Universitas Syiah Kuala PENGARUH SISTEM INSENTIF, PROMOSI JABATAN DAN KOMPETENSI TERHADAP KINERJA KARYAWAN SERTA DAMPAKNYA PADA KINERJA BPJS KETENAGAKERJAAN WILAYAH ACEH Oleh NOVIA MARDHATILLAH NIM : 1309200020083 Konsentrasi : Manajemen Umum Pembimbing Pertama : Dr. Mukhlis Yunus. SE. MS Pembimbing Kedua : Dr. Amri, SE. M.Si Tujuan penelitian ini adalah untuk mendeskripsikan sistem insentif, promosi jabatan, kompetensi, kinerja karyawan dan kinerja organisasi, menganalisis pengaruh sistem insentif terhadap kinerja organisasi, menganalisis pengaruh promosi jabatan terhadap kinerja organisasi, menganalisis pengaruh kompetensi terhadap kinerja organisasi, menganalisis pengaruh sistem insentif terhadap kinerja karyawan, menganalisis pengaruh promosi jabatan terhadap kinerja karyawan, menganalisis besarnya pengaruh kompetensi terhadap kinerja karyawan, menganalisis besarnya pengaruh kinerja karyawan terhadap kinerja organisasi, menganalisis besarnya pengaruh tidak langsung sistem insentif terhadap kinerja organisasi melalui kinerja, menganalisis pengaruh tidak langsung promosi jabatan terhadap kinerja organisasi melalui kinerja karyawan, menganalisis pengaruh tidak langsung kompetensi terhadap kinerja organisasi melalui kinerja karyawan. Penelitian ini dilakukan pada BPJS Ketenagakerjaan Wilayah Aceh. Adapun yang menjadi objek penelitian ini adalah sistem insentif, promosi jabatan dan kompetensi, kinerja karyawan dan kinerja organisasi. Hasil penelitian menunjukkan bahwa sistem insentif, rotasi jabatan, kompetensi, kinerja karyawan dan kinerja BPJS Ketenagakerjaan Wilayah Aceh sudah berjalan dengan baik, karena diperoleh nilai rerata lebih besar daripada nilai rerata harapan. Hasil penelitian membuktikan bahwa sistem insentif, promosi jabatan dan kompetensi berpengaruh signifikan terhadap peningkatan kinerja karyawan. Kemudian hasil penelitian juga membuktikan bahwa sistem insentif, promosi jabatan dan kompetensi berpengaruh signifikan terhadap peningkatan kinerja karyawan. Sedangkan kinerja karyawan juga mempunyai pengaruh signifikan terhadap peningkatan kinerja organisasi BPJS Ketenagakerjaan Wilayah Aceh. Kata Kunci: Sistem Insentif, Promosi Jabatan, Kompetensi, Kinerja Karyawan dan Kinerja Organisasi. ABSTRACT Abstract of Final Paper Submitted to The Examination Committee in partial fulfilment of the requirements for the degree of Master of Management on Graduate Program of Syiah Kuala University INFLUENCE OF INCENTIVE SYSTEMS, PROMOTION POSITION AND COMPETENCY TO EMPLOYEE PERFORMANCE AND ITS IMPACT ON PERFORMANCE OF BPJS EMPLOYMENT ACEH REGION By NOVIA MARDHATILLAH S/N : 1309200020083 Specialization : General Management Supervisor : Dr. Mukhlis Yunus. SE. MS Co-Supervisor : Dr. Amri, SE. M.Si The purpose of this research is to describe the incentive system, promotion of position, competence, employee performance and organizational performance, analysing the influence of incentive system to organizational performance, analysing the influence of promotion position to organizational performance, analysing the influence of competence to organizational performance, analysing the influence of incentive system on employee performance, analysing the influence of promotion on employee performance, analysing the effect of competence on employee performance, analysing the influence of employee performance to the performance of the organization, analysing the influence of indirect system incentive to organizational performance through performance, analysing the influence of indirect promotion position to the performance of the organization through the performance employees, analysing the indirect effect of competence on organizational performance through employee performance. This research was conducted at BPJS Employment Region of Aceh. As for the object of this research is the incentive system, promotion and competence, employee performance and organizational performance. The results showed that the incentive system, job rotation, competence, employee performance and performance of BPJS Regional Employment of Aceh has been running well, because the average value obtained is greater than the average value of expectations. The results of research show that incentive system, promotion and competence have significant effect to the improvement of employee performance. Then the results of research also proves that incentive system, promotion and competence have a significant effect on the improvement of employee performance. While the performance of employees also have a significant influence on the performance improvement organization BPJS Employment Regional. Keywords : Incentive System, Job Promotion, Competence, Employee Performance and Organizational Performance