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POLA KOMUNIKASI DOKTER BEDAH UMUM DAN PASIEN DALAM PROSES PENYEMBUHAN DI RUMAH SAKIT UMUM MEURAXA

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ABSTRACT This research is entitled “The communication patterns of surgeon with patient on healing process in Meuraxa Hospital”. The problem in this study is about the communication patterns of surgeon with patient on healing process in meuraxa hospital. The purpose on this study is to find out the communication patterns that used by surgeon with patient on healing process in meraxa hospital. The method that use in this study is qualitative approach that explain the phenomenon as deep. The theory that used in this study is Health Belief Model Theory. The subject in this study is the surgeon and patient that run treatment in Meuraxa Hospital. The data collected in this study is interviews, observation, and documentation. The subject of informants in this study is using purposive techniques. The result of this study is show that communication patterns that used to healing process in Meuraxa Hospital is verval and nonverbal Interpersonal Communication Pattern face to face, its happened in some phase on healing process starts from phase of preinteraction, an orientation phase which is done during the initial interview and early diagnose, the patient diagnosis, phase of work perfomed during the taking of action or surgery, and termination phase during inpatient and outpatient care. Important role interpersonal communication to healing process is not regardless from surgeon and patient. How to role, function, and responsibility the surgeon on sharing information to fit in with patient conditions so the patient can open up. and on healing process a patient need to understand what the they feel, what illness, and what action to take. On healing process, there are some factors that affect the patient is demographic and sociopathologist. With effective interpersonal communication, a good relations, and cooperation between surgeon and patient then a healing process will running well and optimally. Keywords : Communication Patterns, Interpersonal Communication, Surgeon and Patients, Healing Process

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