Abstrak

Baca Juga : PENGARUH OTONOMI KERJA TERHADAP LOCUS OF CONTROL DENGAN KEPUASAN KERJA SEBAGAI PEMEDIASI (PADA KANTOR DINAS PENDIDIKAN PROVINSI ACEH) (Syarfun Huda, 2017) ,

Baca Juga : PENGARUH STRES KERJA TERHADAP KELELAHAN KERJA DENGAN LOKUS KENDALI INTERNAL SEBAGAI VARIABEL MODERASI PADA PEGAWAI BANK BRI KOTA BANDA ACEH (Rizki Mauliani, 2016) ,

ampel yang digunakan adalah random sampling. analisis menggunakan structural equation modeling (sem) partial least square (pls). hasil pengujian berhasil menemukan bukti bahwa burnout memediasi penuh pengaruh technostress terhadap kepuasan kerja. peneliti juga menemukan bukti bahwa kerja sama tim mampu memitigasi pengaruh negatif technostress terhadap kepuasan kerja. implikasinya, adopsi teknologi informasi komunikasi harus dilakukan secara hati-hati karena dapat memicu tekanan terhadap kesehatan jasmani dan psikis pegawai dan berpotensi menurunkan tingkat kepuasan kerja. salah satu alternatif untuk memitigasi efek negatif technostress melalui optimalisasi kerja sama tim. kata kunci: technostress creators, kepuasan kerja, burnout, kerja sama tim abstract abstract of final paper submitted to the examination committee in partial fulfilment of the requirement for the degree of master of manajemen on graduate program of syiah kuala university determinant of job satisfaction with burnout as a mediation and teamwork as a moderation : study in bank indonesia by: teuku munandar nim.1701202010085 specialization: manajemen sumber daya manusia supervisor : dr. said musnadi, s.e., m.si. co-supervisor : dr. sorayanti utami, s.e., m.m. this study aims to examine the effect of technostress on job satisfaction by involving the role of burnout as a mediator and teamwork as a moderator. the population of this study is all bank indonesia employees. the selected sample is the employees who have been working more than two years and use information technology systems both software developed by bi and hardware such as smart phones and laptops. the sampling technique used is random sampling. the analysis uses structural equation modeling (sem) partial least square (pls). the result shows that technostress has a negative effect on job satisfaction, technostress has a positive effect on burnout, burnout has a negative effect on job satisfaction, burnout mediates the influence between technostress and job satisfaction, and teamwork moderates the effect of technostress and job satisfaction. the implication is that adoption of information and communications technology must be done carefully because it can trigger pressure on the physical and psychological health of employees and potentially reduce the level of job satisfaction. one of the alternative to mitigate the negative effects of technostress is through the optimization of teamwork. keyword: technostress creators, job satisfaction, burnout,

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