Abstrak

Baca Juga : PENGARUH BEBAN KERJA, LINGKUNGAN KERJA DAN KOMPETENSI TERHADAP KEPUASAN KERJA PEGAWAI SERTA DAMPAKNYA TERHADAP KINERJA PEGAWAI SEKRETARIAT DAERAH (SYARIFAH HASNAH, 2018) ,

Baca Juga : PENGARUH KOMPETENSI, BEBAN KERJA DAN STRES KERJA TERHADAP WORK ENGAGEMENT DAN IMPLIKASINYA PADA KINERJA PEGAWAI DINAS PEMBERDAYAAN MASYARAKAT DAN GAMPONG ACEH (Alfian Lubis, 2018) ,

erpengaruh negatif dan signifikan terhadap kepuasan kerja dan kinerja pegawai. sebaliknya beban kerja dan lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai. selain itu, kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai. keberadaan kepuasan kerja memediasi pengaruh beban kerja dan lingkungan kerja terhadap kinerja pegawai. sebaliknya, kepuasan kerja tidak memediasi pengaruh stres kerja terhadap kinerja pegawai. kata kunci : kinerja pegawai, kepuasan kerja, stres kerja, beban kerja dan lingkungan kerja. abstract abstract of final paper submitted to the examination committee in partial fulfillment of the requirements for the degree of master of management on graduated program of syiah kuala university the effect of work stres, work load and work environment on job satisfaction and it’s implication on the employee performance of investment agency and one-door integrated services of aceh by : aris munandar sn. 1409200020046 supervisor : dr. said musnadi, se, m.si co-supervisor : dr. sulaiman, se, mm the purpose of the study is to determine the effect of work stress, work load and work environment on job statisfaction and its impact on the employee performance of investment agency and one-door integrated services of aceh (dpmptsp aceh). the sample of the study are 138 civil servant of the institution. data collected by questionnaire, and structural equation model (sem) is operationalized to analyze the data. the study found that work stress has a negative and significant effect on job statisfaction and employee performance. on the contrary, both work load and work environment have a positive and significant effect on job satisfaction and the employee performance. furthermore, the job satisfaction has a positive and significant impacts on the employee performance. the existence of the job satisfaction mediates the effect of work load and work environment on the employee performance. conversely, the variable doesn’t mediate the effect of work stress on the employee performance. keywords : employee’s performance, job satisfaction, work stress, work load, and work

Tulisan yang relevan

PENGARUH KOMPETENSI, KOMITMEN ORGANISASI DAN BEBAN KERJA TERHADAP KEPUASAN KERJA DAN IMPLIKASINYA TERHADAP WORK ENGAGEMENT PEGAWAI DINAS CIPTA KARYA ACEH (RAHMAD, 2018) ,

FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN KERJA DAN DAMPAKNYA TERHADAP KINERJA PEGAWAI KANWIL DIREKTORAT JENDERAL KEKAYAAN NEGARA ACEH (ERNI HAYATI NASUTION, 2018) ,

PENGARUH KOMPETENSI, KOMITMEN DAN KOMPENSASI TERHADAP KEPUASAN KERJA DAN DAMPAKNYA TERHADAP KINERJA PEGAWAI DINAS PEMUDA DAN OLAHRAGA ACEH (AHMADUN SYAWAL, 2018) ,