Abstrak

Baca Juga : HUBUNGAN PELAYANAN POLIKLINIK GIGI DAN MULUT RSUDZA DENGAN KEPUASAN PASIEN JKA BANDA ACEH TAHUN 2011 (Thisa Humaira, 2015) ,

Baca Juga : PENILAIAN KOMUNIKASI INTERPERSONAL DOKTER GIGI MUDA DENGAN PASIEN PROSTODONSIA DI RUMAH SAKIT GIGI MULUT (RSGM) UNIVERSITAS SYIAH KUALA (Rahmaini, 2016) ,

mulut rsudza. metode penelitian adalah deskriptif dengan pendekatan cross sectional . jumlah subjek penelitian adalah 222 orang. hasil penelitian menunjukkan sesuai harapan pasien dengan peranan komunikasi interpersonal terhadap pelayanan di poliklinik gigi dan mulut yaitu, sikap positif 77,9%, merasakan perasaan orang lain 79,7%, sikap mendukung 79,7%, keseimbangan antara pelaku komunikasi 79,3%, sikap dan keinginan untuk terbuka 79,7% namun secara keseluruhan pelayanan poliklinik mencapai 88,3%. hasil uji chi-square terhadap teknik komunikasi interpersonal menunjukkan sikap positif dengan nilai p = 0,021, merasakan perasaan orang lain dengan nilai p = 0,000, sikap mendukung dengan nilai p = 0,000, keseimbangan antara pelaku komunikasi dengan nilai p = 0,000, sikap dan keinginan untuk terbuka dengan nilai p = 0,001 memiliki hubungan signifikan terhadap pelayanan poliklinik gigi dan mulut rsudza. kata kunci: komunikasi interpersonal, pelayanan poliklinik gigi dan mulut rsudza abstract name : sisilia asmara study program : dentistry title : ther role of interpersonal communication integrated with dental health service at dental clinic of rsudza banda aceh interpersonal communication between the patient's and dentist is an important factor to processed and results of dentalcare to be optimal. there are five conditions to creates interpersonal communication that is a positive attitude, feel the feelings of others, being supportive, the balance between communicators and the attitude and the desire to open. rsudza is a referral hospital in aceh which has duties and functions of providing health care for all people one of whom dental health care. dental health care is a dental clinic. the purpose of this study to determine the role of interpersonal communication to dental health care in dental care rsudza polyclinic services. the research method was descriptive cross-sectional approach.total sampel of this study 222 subject. the results showed as expected the patient to the role of interpersonal communication with the service at the dental care is 77.9% positiveness, 79,7% emphaty, 79,7% supportiveness, 79,3% equality, 79,7% openess, balance and a desire to open but the overall clinic services reached is 88,3%. results of the chi-square of the techniques of interpersonal communication showed a positiveness to the value of p = 0.021, emphaty with the value p = 0.000, supportiveness to the value of p = 0.000, equality with a value of p = 0.000, openess with a value of p = 0.001 has a significant relationship with the dental care of rsudza polyclinic services. keywords: interpersonal communication, dental care rsudza

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