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Baca Juga : IMPLEMENTASI KEBIJAKAN PUBLIK DALAM MENINGKATKAN KUALITAS PELAYANAN KESEHATANRN(STUDI PELAKSANAAN JKN DAN JKRA DI RUMAH SAKIT UMUM DAERAH MEURAXA KOTA BANDA ACEH) (Yunita Z, 2015) ,

Baca Juga : PERSEPSI PASIEN JKRA TERHADAP KUALITAS PELAYANAN RUMAH SAKIT UMUM SIGLI (RAUZATUL JANNAH, 2016) ,

apangan. penelitian kepustakaan dilakukan dengan cara membaca buku teks, peraturan perundang-undangan, serta bacaan yang berkaitan dengan penelitian ini, sedangkan penelitian lapangan diperoleh melalui hasil wawancara dengan beberapa informan yang berkaitan dengan penelitian. hasil penelitian menunjukkan bahwa, program jkn dan jkra sudah mulai diimplementasikan dan telah berjalan sejak awal januari 2014 di rsud meuraxa kota banda aceh. pada pelaksanaannya, program jaminan kesehatan tersebut belum dapat memberikan pelayanan yang berkualitas dan memuaskan. pemahaman masyarakat merupakan salah satu faktor yang mengakibatkan program pemerintah ini banyak menuai kasus-kasus di lapangan. beberapa faktor terjadi disebabkan oleh; kurangnya sosialisasi, kurangnya monotoring dan evaluasi dari pemerintah daerah, kurangnya kerjasama antara puskesmas dan rumah sakit. sejauh ini pelaksanaan jkn dan jkra mulai menunjukkan arahnya dibandingkan dengan pelaksanaannya yang dahulu. sinkronisasi serta integrasi yang dilakukan mulai terarah, walaupun sepenuhnya belum mencapai kesempurnaan. pemerintah sebagai pembuat kebijakan hendaknya terus melakukan evaluasi kepada pihak rumah sakit, harus lebih cepat dalam menuntaskan permasalahan pelayanan. mutu pelayanan kesehatan dan kinerja yang baik merupakan dambaan bagi setiap masyarakat, tanggung jawab pemerintah untuk menjalankan tugas dan fungsinya sesuai dengan peraturan yang telah disahkan. kata kunci: kebijakan publik, pelayanan kesehatan, implementasi kebijakan abstract yunita z implementation of public policy in improving the quality 2015 of health services (study of the implementation of jkn and jkra in a public hospital in banda aceh'h meuraxa district) faculty of social and political science university of syiah kuala (dr. h. taqwaddin, s.h., s.e., m.si dan ishak, s.h., m.h) organizers of the social security agency (bpjs) is a legal entity formed to organise health assurance program, it is stated in act no. 40 of 2004 on national social security systems (sjsn). this policy is issued by the government are reserved for the community can afford and couldn't afford it. this research aims to analyze and explain the implementation of public policies in the implementation of jkn and jkra in a public hospital in banda aceh's meuraxa area and the impact of negative and positive in its implementation, as well as synchronization between jkn and jkra. the data that is required in writing a graduation thesis and research libraries are obtained through field research. libraries research are done by way of reading text books, legislation, as well as readings related to this research, and the research field is obtained through interviews with some of the informant with regard to research. the results showed that jkn and jkra program, have already started to be implemented and has been running since early january, 2014 at a public hospital in banda aceh's meuraxa district. in practice, the health security program has not been able to provide a quality service and satisfying. understanding society is one of the factors that lead to this much government program reap the cases in the field. several factors occur caused by; the lack of socialization, lack of evaluation and monotoring of the local governments, lack of co-operation between clinics and hospitals. so far the implementation of jkn and jkra started showing him compared to the implementation first. synchronization and integration is done start directional, although fully haven't reached perfection. government as policy makers should continue to conduct the evaluation to the hospital, should be faster in completing the service problems. health care quality and good performance is always yearning for any society, the responsibility of the government to perform duties and functions in accordance with the regulations that have been enacted. keywords: public policy, health care policy,

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